Following are the ‘Terms of Use’, which one must agree to follow in order to use our ‘Service’.

FitBox is an entity of Xyloge Private Ltd and is managed, monitored and operated by its members or members appointed by it.

Other entities of Xyloge Private Ltd have no part in operating & working of FitBox.

Please read the following carefully:-

Your registration as a ‘MEMBER’, or by clicking on the SIGNUP , CREATE AN ACCOUNT button or a single [or continued] use of any feature or service of FitBox either as a ‘GUEST’ or a ‘USER’, automates the acceptance of these ‘Terms of Use & Conditions’.

These ‘Terms & Conditions’ governs the use of the website FitBox by you.

In the following points, the website FitBox is referred to as ‘We’, ‘Us’, and/or ‘Company’. And ‘You’, ‘Your’ is referred to the ‘User’, ‘Member’, ‘Visitor’, or ‘Guest’ of the website.

These ‘Terms & Conditions’ governs the use of the website FitBox by you.

In the following points, the website FitBox is referred to as ‘We’, ‘Us’, and/or ‘Company’. And ‘You’, ‘Your’ is referred to the ‘User’, ‘Member’, ‘Visitor’, or ‘Guest’ of the website.

The minimum age of joining FitBox as a User is 15 years; and User of age <15 years can join FitBox but with consent from their parent/guardian. Any information of users below the mentioned age will not be entertained and will be deleted.

We reserve the right to update the terms, conditions and notices of this agreement without prior notice to you. And it is User’s responsibility to review it from time to time. By agreeing to these terms, you are oblige not to hold FitBox and its Employees & Members any claim or any way responsible for any damage, inconvenience or forgery be it in the terms of health or wealth.

If you do not agree with any of these terms, do not Register with FitBox.

User rights/User responsibilities:

The content of this site is maintained by ‘The Company’, by its: ‘Employees’, ‘Members’, ‘Users’ and ‘Visitors’; and as you are a part of this process: you are obliged to maintain website’s integrity and virtue.

This site allows users to answer information about them, and to book a fitness box subscription of vitamins, minerals, etc.; while, any information the user provides about others must be officially obtained from the consent party.

FitBox has the right to Cancel Order that is being booked by you without compulsorily providing any reasons to you.

You are solely responsible for safeguarding the password that you use to access the Site, its Content and Services. Under no circumstances, you must agree to disclose your password to any third party or to an unknown authority or to FitBox (FitBox Team will never ask you for your password).

Use of FitBox obliges you to provide original and clean information where ever asked, and in accordance with the format in which that is asked.

You, hereby, agree to take sole responsibility for any activities or actions under your account & password, whether or not you have authorized such activities or actions.

Delivery & Shipping Details:

FitBox currently only ships subscription boxes to INDIA, with new countries adding will be listed here.

Your FitBox will be delivered to you nearest on 1st or 15th of each month. Each box will be designed to last for 30 days.

Delivery Address: Whenever a FitBox is booked, the place of the delivery has no relation with FitBox. FitBox does not own/monitors such places and any for any accident/incident happening at such places, i.e. misplaced shipping information, FitBox is not responsible.

Cash On Delivery: User will be entitled to Cash On Delivery option as long as it falls under the dominion of the Carrier Company appointed by FitBox.

FitBox will try its best to have nation wide presence of this feature but in case of unavailability of such an option at particular location, FitBox should not be held responsible.

With your support we would like to develop a strong delivery system with minimum hassle.

Return: Users will be granted upto a week [7 days from delivery] for unopened & packed return of FitBox. After that, a particular amount will be deducted for each day up to 15 days. No FitBoxes return will be accepted after 15 days from the Date of Delivery.

In the case of False-goods, Bad product, Defective item/items, Packaging Damage etc. you will get full return of money; upon the condition that you notify us within 7 days of time.

As we want to help people & solve their problems genuinely, Return Delivery Charges have to be borne by the users, themselves.

In case of False-goods, bad product, defective item, packaging damage we will reimburse you for the Return Delivery Charges.


If any order is placed as a ‘Gift’, it will be marked as a ‘Gift’ for the receiver but the costing of the subscription box will be the same or as best decided by FitBox Company.

For personalised messages & cards in Gift FitBoxes, FitBox will not tolerate any use of abusive language, swearing, inappropriate gestures etc. So, for that FitBox has the right to deny anyone with the gift add ons mentioned above.

For any user who wants to return a gift will be issued store credit of the same value which can be used within 365 days timeframe.

Proper use & potential misuse:

No Post, Publication or transmission of any messages that is false, misleading, defamatory, harmful, threatening, abusive, harassing, defamatory, invades another's privacy, offensive, promotes racism, hatred or harm against any individual or group or religion or caste, infringes another's rights including any intellectual property rights or copyright or trademark, violates or encourages any conduct that would violate any applicable law or regulation or would give rise to civil liability will be entertained. Person responsible for creating such harmful environment will be banned up to an indefinite period.

The overall Aim and Motive of FitBox is to Provide Fitness Supplements Subscription, and to see such services are maintained & preserved is everyone’s responsibility. You are not permitted to make any content/feature of FitBox&lrquo; public without prior permission from the management.

By uploading your Picture, Personal Information and other Bio, you give us your consent in using it on our website and for other marketing purposes; your personal information will not be given to any third-party.

Accountability for conduct:

FitBox holds the authority to ban/suspend/terminate any user on the level of conduct, misguided (fake) information, abuse, threat, and fake accounts, for an indefinite amount of time without giving prior notice to the user.

FitBox reserves the right at any time and from time to time to modify or discontinue: temporarily or permanently, our services with or without prior notice.

You will be held responsible for external upload or post or otherwise make available any content that infringes any patent, working, personal, trademark, trade secret, copyright or other proprietary rights of any party relating to FitBox in any way. You may, however, post excerpts of copyrighted material so long as they adhere to Fair Use guidelines.

Collecting screen names, personal information, birthdays, user ids, phone numbers and email addresses of members for purposes of advertisement, solicitation or spam are prohibited, and the user will be banned.

You will be accountable for/to ‘Attempt to probe, scan, or test the vulnerability of website or breach any security or authentication measures’. Access or search the Sites Content or Services with any engine, software, or tool. Send unsolicited email, junk mail; spam, or chain letters, or promotions or advertisements for products or services will also be punishable.

You will not reformat or frame any portion of the web pages that are part of the FitBox Site without a written agreement. Nor will you create user accounts by automated means or under false or fraudulent pretenses; Post text, messages, graphics or materials that are sales offers, advertisements, vulgar/offensive in nature or promotions for products or services.

We are not responsible for any inaccuracies in the content / data or the damage occurring due to such inaccuracies. However, we promise to clear such inaccuracies and indecency within 10-days; and keep the website error free.

Privacy policy:

Click here to read the company’s privacy policy.

Return Policy:

Click here to read the company’s Return Policy.

Pricing/payment details:

Prices of Subscription Box are set up by FitBox itself, as FitBox will have a better picture of the market and can calculate the optimum value; User can provide suggestions/feedback relating to the pricing, however the decision of FitBox on pricing will be considered final.

FitBox is well within its right to charge a certain amount of money from the User as Delivery Charges, i.e. for the medium of transport of the Subscription Boxes. Service Charges & other Taxes will be applied in accordance to the Rules & Regulations of Service Tax of India.

Whenever you and FitBox enter into a monetize transaction for supplement box of www.fitbox.io, such transaction is between you, the FitBox & the payment gateway merchant. Other third parties have no part in this transaction and no liability, obligation over such transactions. You hereby release FitBox from all the claims arising from such problems.

All prices, products, and offers of OUR website are subject to change without notice.

While we make sure to provide most accurate and up-to-date information of our product, in some cases, one or more items on our website may be priced incorrectly. This might happen due to human errors, digital images, technical errors, or a mismatch in pricing information received from our suppliers. Under such circumstances, it is advisable to notify & clarify with us before proceeding ahead.

We reserve the right to change price/prices/values for any/all our products/offers, or deals. These changes can be done for any reason, at any time by FitBox. However, the price you paid once at the time of purchase still holds for you.

Opt-out [exit] policy:

To exit the services of FitBox and to terminate your registration, kindly contact our support team and we will help you out with the process.

Disclaimer/Limited Liability:


FitBox is barely an e-commerce website for selling supplements subscriptions and should not be thought of as a Judging authority in disputes or any problems. FitBox is not responsible for any fake accounts, locations, bio and forged identities; however, we will try our best to keep the content of the website original, clean and accurate.


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